Summary
Twelve interviews with research leads. The clearest pattern: notes live in three or more places, and synthesis starts with a week of gathering.
Themes
Scattered evidence
Quotes sit in docs, transcripts in a drive and tags in a spreadsheet. People re-find the same quote two or three times per study.
- Eight of twelve keep a private copy "just in case".
- Only two trust search to find a quote again.
Late synthesis
Most teams wait until the last interview to sort anything. Sorting while interviewing felt risky but saved the most time.
We spend Monday finding things and Tuesday arguing about them.
Next steps
Prototype boards inside a study notebook and test with three teams in week 46.
