Privacy

Who is responsible

Praxys Solutions LLC, based in Moore, Oklahoma, United States, operates Pebble and is responsible for the information described here.

Pebble Pro is sold only to customers in the United States. The website, documentation, Free components and the MCP server’s Free features are available worldwide. Pebble is run from the United States, and the providers below process information mainly there.

What we collect and why

Browsing. You can read the site and use the live previews without an account. Our hosting provider processes technical request information to deliver and protect the site. The site does not use analytics, advertising or behavioral-tracking tools.

Accounts. If you create an account, Clerk holds your email address and sign-in details. Our own database keeps only the Clerk user ID linked to an internal customer ID. It does not copy your email address or name.

Purchases. Stripe collects your payment and billing details on its hosted checkout page. We never receive or store your full card number. We keep an order record so we can deliver your license, correct billing errors and handle disputes. We record the billing country and card country of each payment to enforce US-only sales. If a purchase from outside the United States gets through, we use the email address held by Stripe to tell you it was refunded.

Access tokens and downloads. If you create a CLI or MCP access token, we store its name, a one-way hash and its creation, expiry and revocation dates. We never store the token itself. We record which component and release you retrieve, whether through the website, CLI or MCP, and when, so we can show your account history and investigate misuse.

Support. If you email us, we receive your email address and whatever you include, and use it to answer you and investigate the problem. Please do not send credentials, payment-card numbers or sensitive customer content.

On your device. The site stores your light or dark theme choice in your browser. Some interactive demonstrations store their own settings there. Clerk sets cookies to keep you signed in. Stripe sets its own cookies on its checkout page.

Who holds your information, and where

Clerk (accounts). Holds your email address, sign-in identifiers, any profile details you add, and the session and device details recorded when you sign in. Used to sign you in, keep you signed in, send authentication email and confirm your account is still active when an access token is used. Clerk is a United States provider.

Neon (Pebble’s database). Holds your internal customer ID and Clerk user ID; your license coverage; access-token names, hashes and dates; download history; order records (offer, amount, Stripe checkout and payment IDs, status, the time you accepted the terms and the version accepted, billing country, card country, and refund and dispute status); Stripe event records used to process each payment event once; and short-lived rate-limit counters keyed to a one-way hash of a network address or token. It holds no email addresses, names or card details. Used to deliver and protect Pro access. Stored in the United States (AWS US East).

Stripe (payments). Holds your card details, billing address, email address and payment history, and carries out payment processing, refunds, disputes and its own fraud screening. We send Stripe your internal order and customer IDs, the terms version and the reason for any refund. Stripe processes information in the United States and other countries where it operates.

Vercel and Vercel Blob (hosting and storage). Vercel hosts the site and runs its server code. It processes technical request information such as your IP address, browser details, the page requested and the time. Your approximate country, derived from your IP address, is checked when you start checkout to enforce US-only sales and is not saved by Pebble. Vercel Blob holds the released component source files and no customer information. Server code and storage run in the United States (Washington, D.C. area). Pages may be delivered from Vercel locations closer to you.

Cloudflare (DNS and email routing). Cloudflare answers DNS lookups for pebbleui.com; website traffic does not pass through it. It also routes email sent to our support address, so it handles the sender, recipient and message in transit. Cloudflare operates a global network.

Email and support. Messages sent to jakobw@praxyssolutions.com are delivered to our email provider, along with your email address and anything you include. We do not use an email marketing or bulk email service. Messages about your order, such as a refund notice, are sent individually from our support address.

We do not sell personal information, share it for advertising or use behavioral tracking. We share information only with the providers above, as needed for their role, and where required by law or as part of a business transfer that respects the promises made here.

How long we keep information

We keep account, order, license and download records for as long as needed to provide access, honor continuing licenses, handle disputes and meet tax and accounting obligations. We have not set fixed deletion periods for these records or for support email, and they are not deleted automatically. Access tokens expire after 90 days; the hashed record stays in your account history. Rate-limit counters are routinely cleared. Providers keep their own records under their own terms.

Account deletion requests are handled by email. We will verify the request and delete your account, access tokens and download history. Order records are kept as required for tax, accounting and disputes, no longer linked to your account. Deleting your account ends hosted downloads and access, but it does not cancel your license to components you already downloaded.

Where the GDPR or a similar law applies, we rely on performing our contract with you, our legal obligations, our legitimate interest in securing the service, and consent where it is required. Information is processed in the United States. We hold no privacy certification and do not claim compliance with the laws of every country.

Questions and your rights

Contact jakobw@praxyssolutions.com about privacy or your information. Where applicable, you may request access, correction, deletion, portability or restriction, object to processing, withdraw consent, or complain to the relevant privacy authority. Requests will be verified proportionately and handled within applicable legal deadlines.

Pebble is not directed to children under 13, and we don’t knowingly collect their information.